Privacy Policy

Scope and Processing Principles

This policy applies to the public pages of weekvpn.com, the user panel, and features directly related to subscription services. By using this site, users confirm that they have read this policy. If a feature is handled by an independent service provider, that provider’s policy also governs its data practices.

WeekVPN processes data for clearly defined purposes and does not use account information for purposes unrelated to the service. Internal access permissions are assigned according to work requirements and are used only for order processing, account support, troubleshooting, risk control, and compliance.

Data Collected and Processing Purposes

Registration requires no email address; a username and password are sufficient. The account system processes usernames, authentication credentials, and account status to identify login sessions, manage subscriptions, and protect accounts. If users voluntarily submit an email address through a ticket or other support process, it is used only to reply to requests, confirm resolutions, or restore related services.

Order records include the selected plan, payment status, transaction result, and subscription status. They are used for delivery, billing verification, refunds, and order disputes. Usage statistics may include visited pages, referring pages, browser and device categories, access times, and approximate network regions. This information helps assess page performance, identify errors, and improve content structure.

Diagnostic descriptions, client environments, and error details submitted through tickets are used to investigate the relevant issue. Before submitting, users should remove unrelated personal content and should not disclose real subscription addresses or account credentials.

No-Logs Policy and Connection Records

WeekVPN does not record which websites users visit or retain browsing content, transmission content, DNS requests, or activity records that could link a specific account to a target website. The service does not create connection logs intended to reconstruct an individual’s browsing history.

While routes are operating, the service may temporarily process technical status required to complete a connection, such as authentication results, traffic allowance status, and error types. This information supports connectivity, plan enforcement, and troubleshooting; it does not include browsing content or a list of target websites. Temporary connection status is not retained after a session ends or troubleshooting is complete. Necessary aggregated operational data is not used to create individual browsing records.

Cookies and Local Storage

This site may use Cookies or browser local storage to save login sessions, language preferences, interface state, and necessary security information. These data help maintain login status, restore user choices, and keep the user panel working properly. If necessary storage is disabled, login, plan management, or client access features may not remain available.

Identifiers used for usage statistics serve only page analysis and troubleshooting. Users can clear Cookies and local storage through their browser settings. After clearing them, saved language preferences and login status will also expire, requiring users to choose their preferences or log in again.

Payments and Third-Party Processing

This site supports Alipay / WeChat Pay / USDT. Payment confirmation is handled by the relevant third-party payment channel. WeekVPN receives the transaction status, order identifier, and payment result needed to complete an order, but does not directly control information collected on third-party payment pages.

Third-party payment channels process payment data according to their own privacy policies and compliance requirements. Users should review the terms shown by the relevant channel before paying. WeekVPN uses received payment results only for order delivery, accounting verification, refund processing, and dispute resolution, not to build browsing preference profiles.

Retention, Deletion, and Policy Updates

Account data is retained while the account remains active. Order information is retained for transaction verification, refund processing, dispute resolution, and applicable compliance requirements. Usage statistics and troubleshooting materials are retained only as long as needed for their relevant purposes. Once those purposes end, the data is deleted, de-identified, or aggregated, except for transaction records that must be retained by law.

Users can log in to the user panel and submit a ticket to request access to, correction of, or deletion of account-related data. After receiving a request, WeekVPN first verifies account ownership and then processes data eligible for deletion. If some records cannot yet be deleted because of open orders, refunds, disputes, or legal obligations, the applicable reason will be explained in the ticket response.

When this policy changes, the new version will be published on this page and the last-updated month at the top will be changed. Important changes concerning data types, processing purposes, or user rights will be explained through a visible notice on the site. The updated policy applies from the update month shown on the page.